Call Centre Phone Systems
On-premises or in the cloud call centre solutions
You can integrate multiple communication channels at once. Call centre staff can deal with webchat queries at the same time as managing call flow.
Supervisors can chat real time to agents, as well as interrupting or intercepting their calls.
Easy to manage on-premises or in the cloud
Our systems allow your business to make sales, offer support, resolve issues and build customer relationships. Your agents can webchat, video call and handle phone calls in real-time from website visitors. Track employee progress and provide seamless interactions that your customers will remember.
Scalable multi-site features
Deploy unlimited users and extensions saving you time and money. Integration with popular desktop apps as standard. 3CX systems are secure, reliable and easy to manage.
Flexible and fair pricing
Rolling monthly contracts for a fully managed and hosted cloud phone system. No tie in, leave with 1 month’s notice.
Call centre phone systems and SIP trunking
Get in touch and find out how halo digital can benefit your business
Secure and reliable
Your cloud PBX is secured with an independent firewall and cutting edge security features including anti hacking and SIP attack rejection. All SIP trunks include fraud prevention.
UK based tech support
Industry leading customer service and 24 hour tech support as standard. Keep your business running smoothly 365 days a year. Join our portfolio of businesses who trust Halo Digital for the communications.
Fast deployment
From configuration to desk in less than 48 hours. Including server configuration, phone deployment and number allocation.
Never Miss a Call
Simple and straightforward, call centre management offers the tools required to monitor call queues in real-time, making sure customers are happy and ensuring not a single inbound call is lost.
3CX Cloud Hosted PBX
3CX is an open standards communications solution that offers complete Unified Communications, out of the box. Suitable for any business or industry, 3CX can accommodate your every need.